The premier Exchange 2010 hosting solution from Intermedia combines premium-level Microsoft Exchange with proprietary infrastructure technology to make it easy for businesses to set-up, manage and secure their email.
Archive for the 'Exchange 2010 hosting' tag
Intermedia Launches Hosted PBX VoIP Telephone Service
Intermedia Offers Unified Communications
to Its Hosted Microsoft Exchange Email Customers
Intermedia, the world’s largest Microsoft Exchange hosting provider, today launched its hosted PBX service. The service is VoIP-based and integrates with Intermedia’s hosted Exchange email service – enabling customers to access not only hosted PBX features such as unlimited domestic calling and extension dialing, but also unified communications (UC) features such as “voicemail to email” and “click to call.”
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Intermedia Passes 250,000 Premium Exchange Mailbox Milestone
Company cements status as distributor of choice, crediting partner network’s 74% increase in sales
At Microsoft’s Worldwide Partner Conference, Intermedia announced that it now manages over 250,000 premium Microsoft Exchange mailboxes on behalf of its customers and partners – more than any other Exchange hosting provider. The premium mailboxes use Microsoft’s full MAPI license, which includes the ability to download a copy of Microsoft Outlook, the power to share calendars, and other features essential to business users. Intermedia now manages close to 400,000 total mailboxes for over 34,000 companies.
Cementing its status as distributor of choice for hosted Exchange, Intermedia also recently surpassed the 5,000 mark in total number of private label partners and affiliates reselling its services. The company credits this network’s 74 percent increase in sales since Intermedia’s introduction of Exchange 2010 for its continued strong growth amid tough economic conditions. In addition to Intermedia’s national and regional MSP and VAR partners, Fortune 100 distributor Ingram Micro, top Latin American Microsoft reseller Brasoftware and many Fortune 500 technology firms have selected the company to provide business email for their customers.
Intermedia’s growth milestones were achieved on the heels of its first-to-market launch of hosted Exchange 2010 in November 2009 and of SharePoint 2010 in May 2010.
“Our focus on making our partners and their customers successful is why we’ve been successful,” says Serguei Sofinski, Intermedia CEO. “Intermedia’s Partner Program is set up to give partners ownership of the customer relationship and billing. They sell our services under their own brand, while we maintain the infrastructure to deliver reliability and simplified management. This allows our partners to concentrate on advising their customers and building a valuable book of business. It’s a win for the partner, their customer, and for Intermedia.”
Intermedia offers and integrates a full ecosystem of communications services, including Microsoft Office Communications Server, SharePoint 2010, Outlook 2010, Exchange 2010, the company’s own proprietary technologies, and full support for wireless mobility including BlackBerry, Android and iPhone. Intermedia offers two reseller programs. The private label partner program is for those who wish to generate recurring revenue from existing and new customers with high margin hosted communications services – all under their own brand – while Intermedia maintains, monitors and upgrades all hardware and software. The affiliate program is for partners that prefer to promote Intermedia solutions and earn a commission for each sale they make.
Stop by to see Intermedia, a Worldwide Partner Conference bronze sponsor, July 12-15 at booth #214. Bob Leibholz, senior vice president of sales and business development, Intermedia, is due to speak on July 15 at the US Hosting Panel Discussion: Accelerate Your Business with Cloud Computing from 1:30pm – 2:30pm Eastern. The panel will focus on unified communications, collaboration and productivity in the cloud.
Intermedia to Offer Full Hosted Exchange Support for New iPhone 4
Bringing Business Email to the Smartphone on Heels of Announcing iPad Support
Intermedia, the world’s largest Microsoft Exchange hosting provider, today announced that its hosted Exchange service, including Exchange 2007 and Exchange 2010, will be available on the new Apple iPhone 4 the day it is available to customers. Using Microsoft Exchange ActiveSync, Intermedia will configure the new Apple iPhone to wirelessly send and receive Exchange email, calendar invitations, contacts and more. Intermedia supports business email and collaboration on a full range of smartphones, including devices from BlackBerry, Google’s Nexus One, Motorola Droid, Palm Treo, Motorola Q, T-Mobile Dash and the Samsung Blackjack.
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Intermedia and Brasoftware Partner to Deliver SaaS Communications in Latin America
Brazil-based Brasoftware creates SaaS portal to reach its vast customer base
Intermedia, the world’s largest Microsoft Exchange hosting provider, today announced a new member of its partner program, Brasoftware – one of the largest software distributors in Brazil with over 80,000 customers. The addition of Brasoftware further establishes Intermedia’s global presence, coming on the heels of the company’s UK datacenter launch.
Brasoftware is an Intermedia Private Label Partner. It offers Intermedia’s hosted services – including Exchange 2010 – under its own brand, setting pricing and controlling customer billing. Intermedia maintains, monitors, and upgrades all hardware and software.
Intermedia Reports Explosive Growth in Hosted Exchange 2010 Service
Company’s partner community sees 74 percent increase in mailbox sales
Intermedia, the world’s largest Microsoft Exchange hosting provider, today reported explosive growth in its hosted Exchange 2010 customer base. Intermedia was “first-to-market” with the service in November 2009, moments after Microsoft announced the availability of its Exchange Server 2010 software.
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Intermedia Opens First UK-based Datacenter, Company’s Fifth Worldwide
Today we opened our first datacenter in the UK. The new ISO27001- and SAS 70-certified datacenter supports Intermedia Exchange hosting customers in the UK, as well as throughout Europe, the Middle East, and Africa.
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New white paper, “Hosted Exchange Buyer’s Guide” coming soon
Excerpt from a new white paper, “Hosted Exchange Buyer’s Guide” coming soon to the Intermedia Resource Center.
Messaging lies at the heart of a business’ ability to communicate, to interact quickly and effectively with everyone from employees and suppliers to clients and prospects. Yet supporting an on-premise messaging solution absorbs much of a business’ IT dollars. In addition to buying the software, you must expend resources on maintenance, implementation, upgrades, licensing, support and archiving. Downtime – whether scheduled or due to failure or disaster – costs money, disrupts business operations and creates customer dissatisfaction, especially in a world where the vast majority of users check their emails from home, from on the road and after-hours.
“Email is a critical part of doing business and for SMBs who are running in-house mail servers, there is a high risk of downtime, the time during which a computer is not functioning due to hardware, operating system or application program failure,” Serguei Sofinski, CEO of Intermedia tells The Hosting News. “Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets without risking lost productivity.”
Comparing Costs
Although many decision-makers claim on-premise Exchange implementations are less expensive to deploy and operate than hosted Exchange, the opposite is often true. Just add up the dollars: A 10-person on-premise Exchange solution costs $389.60 vs. $32.46 per seat per month for a hosted Exchange solution, for a total whopping savings of $357.19 or 92 percent, according to Osterman Research. At 100 users, on-premise costs $39.85 per seat each month compared with a hosted service’s cost of $14.45 for savings of $25.40 or 64 percent. With 1,000 users, on-site costs $24.13 for each seat every month vs. $10.85 for hosted for savings of $13.28 or 55 percent, Osterman Research finds.
It is not surprising then that even some large enterprises are migrating to hosted Exchange: GlaxoSmithKline, for example, is moving its 100,000 users to hosted Exchange, the giant pharmaceutical company said in March 2009.
There are other savings, too. Because the cost-per-seat is fixed over the contract’s lifetime, your business has a predictable monthly outlay without the risk of unforeseen expenditures. If you support Exchange internally, you must take into account potential disruptive forces such as natural disasters, power outages and office relocations that can add unforeseen costs to your on-premise Exchange management budget.
As you add employees, you run the risk of maxing out your internal infrastructure, forcing you to expend dollars and hours buying and installing servers, storage and other infrastructure to support new hires. Of course, this adds more costs to your existing Exchange budget at a time when you would rather spend IT funds on using technology to solve business challenges.
Stay tuned for more from this white paper and a direct link to the final paper – coming soon to Intermedia’s Resource Center.
ANYWHERE ACCESS TO EMAIL AND SHARED CALENDARS WITH HOSTED EXCHANGE 2010
Reap the benefits of Enterprise mobility
In this post we’ll cover how companies can deliver better remote and mobile access to email, contacts and calendars – improving productivity and often cutting costs.
Many companies use on-premise Exchange servers that are costly to purchase and maintain – or “POP” email services that cannot provide full enterprise functionality. Each month, more and more companies are choosing a third option. They are choosing to have their business-class email delivered as a service. Eighty-six percent of SMBs, according to Microsoft, are expected to adopt this approach.
Research from Edge Strategies indicates that the top two reasons small- and mid-size businesses make the switch are:
- Powering up BlackBerries, iPhones and other devices with fully synchronized email, calendar and contacts
- Accessing email remotely from their browsers, such as when working from home or on the road
Services like these can be delivered for an affordable monthly fee. For instance, Intermedia’s service – hosted Exchange 2010 – starts at $10.30 per user. Learn about the productivity improvements and savings available from hosted Exchange. Our Resource Center features analyst white papers that are useful whether you choose our service or not.
To speak with a representative from Intermedia, call 800-379-7729. We’ll give you candid answers, not a canned script.
GOOGLE APPS OR HOSTED EXCHANGE – WHICH IS RIGHT FOR YOU?
More businesses are looking to hosted communications services to reduce costs and ease management, and the choice often comes down to Google Apps or Microsoft Exchange 2010.
It’s no secret that hosted email services are a great way to reduce costs and IT maintenance, but which service is the best fit for your company? Many companies choose between Google Apps or a hosted version of Microsoft Exchange.
Hosted Exchange vs. Google Apps
For many, the decision will hinge on the features and functions. Heavy BlackBerry and Microsoft Outlook users, for instance, may default to the safety of hosted Exchange providers and their proven ability to effectively support both tools. Exchange and Outlook were built for each other. While Exchange makes good sense in these scenarios, it’s important to look beyond features and functions, to consider the total experience the providers wrap around their hosted services.
Here are the major evaluation criteria to keep in mind when comparing hosted Exchange from Intermedia with Google Apps and why hosted Exchange – particularly with hosted Exchange 2010 available – comes out on top:
CERTIFIED 24X7 SUPPORT FOR THE TOOLS YOUR ORGANIZATION RELIES ON – BLACKBERRY AND MICROSOFT SOFTWARE
If your company or organization relies heavily on Outlook and BlackBerry, and plans to continue doing so, Intermedia can offer you the confidence that our support staff is Microsoft and RIM certified. Likewise, Outlook was designed to run over Exchange, not Google Apps.
BUSINESS-CLASS RELIABILITY
When you choose Exchange hosting from Intermedia, you choose peace of mind. Over 225,000 business people rely on our service. Google does not have a long history with business users.
CONTROL OVER THE ENVIRONMENT
Many organizations considering migration to hosted communications tools will likely continue to use other Microsoft applications on-premise. Intermedia offers a single sign-on experience across these applications and other benefits that come by integrating with Exchange’s Active Directory. Considering the criteria outlined above, the most important question boils down to which service, in the larger picture, adds the right value to your business. For most businesses – particularly firms with knowledge workers and others heavily dependent on cutting-edge communications software – hosted Exchange is the right answer.
EASE OF MIGRATING YOUR EXISTING EMAIL DATA AND SET UP
This is the biggest stumbling block for most organizations when evaluating hosted services. It’s easier to stay put than transition to a new service. A sophisticated hosted Exchange provider such as Intermedia has been dealing with these issues for years. Take a minute to walk through Google’s online sign up process, and it is clear the company’s preferred mode of operation is “self serve.”
For more information, call 1-800-379-7729. You can also learn more about hosted Exchange in our resource center.
Intermedia Resource Center Relaunched
We’ve relaunched our Intermedia Resource Center, located on our website. Containing case studies, articles, white papaers and more, the resource center has information on topics including hosted Exchange, mobility, unified communications, control panels, partners and Software as a Service.
Check out the resource center today to see what’s new!